In order for the smooth running of our services, we ask patients to abide by the following rules surrounding appointments:
- Arrive on time for your appointment
- If you are unable to keep your appointment, please let us know at least 24 hours before your appointment time. If you miss an appointment on two or more occasions without letting us know, or cancel with less than 24 hours’ notice on 2 or more occasions, we may need to review future provision of treatment for you at the practice.
- Tell us if your contact details (address, telephone numbers, email) change so that we can keep our records up to date and ensure that we are able to contact you
- Treat our staff courteously; they will do their best to help meet your needs
The following information can also be found in our practice leaflet, appointments policy and on display in our waiting room.